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PulseIQ Customer 0035

CUST-00034 · Manufacturing · SMB · CSM Taylor Morgan

Critical
Health Score
46.75
At Risk
Estimated ARR
$1,273
High value account
Renewal
190 days
Low
CSM Priority
Critical
Renews 2027-01-27

Why this customer needs attention

At-risk customer health

Health score of 46.75 (At Risk) with a month-to-month contract and renewal urgency rated low.

Recommended action

Review health drivers and create recovery plan

Owned by Taylor Morgan. Last QBR 63 days ago with low executive engagement.

Customer Signals

Key account factors influencing customer health

Tenure
48 months
Contract
Month-to-month
Executive Engagement
Low
Last QBR
63 days ago
Support Tickets
5
Escalations
1
Active Services
5
Tech Support
Enabled