PulseIQ Customer 0116

CUST-00115 · Healthcare · SMB · CSM Jordan Lee

Critical

Health Score

50.25

At Risk

Estimated ARR

$384

Low value account

Renewal

48 days

High

CSM Priority

Critical

Renews 2026-09-07

Why this customer needs attention

At-risk customer health

Health score of 50.25 (At Risk) with a month-to-month contract and renewal urgency rated high.

Review health drivers and create recovery plan

Owned by Jordan Lee. Last QBR 147 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

64 months

Contract

Month-to-month

Executive Engagement

Low

Last QBR

147 days ago

Support Tickets

Escalations

Active Services

Tech Support

Not enabled