PulseIQ Customer 0147

CUST-00146 · Commercial Real Estate · Mid-Market · CSM Morgan Chen

Critical

Health Score

41.75

At Risk

Estimated ARR

$1,311

High value account

Renewal

237 days

Low

CSM Priority

Critical

Renews 2027-03-15

Why this customer needs attention

At-risk customer health

Health score of 41.75 (At Risk) with a one year contract and renewal urgency rated low.

Review health drivers and create recovery plan

Owned by Morgan Chen. Last QBR 138 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

18 months

Contract

One year

Executive Engagement

Low

Last QBR

138 days ago

Support Tickets

Escalations

Active Services

Tech Support

Enabled