PulseIQ Customer 0149

CUST-00148 · Commercial Real Estate · SMB · CSM Sam Patel

Critical

Health Score

56.25

At Risk

Estimated ARR

$1,262

High value account

Renewal

171 days

Medium

CSM Priority

Critical

Renews 2027-01-08

Why this customer needs attention

At-risk customer health

Health score of 56.25 (At Risk) with a one year contract and renewal urgency rated medium.

Review health drivers and create recovery plan

Owned by Sam Patel. Last QBR 139 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

56 months

Contract

One year

Executive Engagement

Low

Last QBR

139 days ago

Support Tickets

Escalations

Active Services

Tech Support

Not enabled