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PulseIQ Customer 0159

CUST-00158 · Manufacturing · Mid-Market · CSM Sam Patel

Critical
Health Score
53
At Risk
Estimated ARR
$1,104
Medium value account
Renewal
66 days
High
CSM Priority
Critical
Renews 2026-09-25

Why this customer needs attention

At-risk customer health

Health score of 53 (At Risk) with a month-to-month contract and renewal urgency rated high.

Recommended action

Review health drivers and create recovery plan

Owned by Sam Patel. Last QBR 37 days ago with low executive engagement.

Customer Signals

Key account factors influencing customer health

Tenure
63 months
Contract
Month-to-month
Executive Engagement
Low
Last QBR
37 days ago
Support Tickets
4
Escalations
1
Active Services
2
Tech Support
Not enabled