PulseIQ Customer 0198

CUST-00197 · Commercial Real Estate · SMB · CSM Alex Rivera

Critical

Health Score

At Risk

Estimated ARR

$398

Low value account

Renewal

52 days

High

CSM Priority

Critical

Renews 2026-09-11

Why this customer needs attention

At-risk customer health

Health score of 54 (At Risk) with a month-to-month contract and renewal urgency rated high.

Review health drivers and create recovery plan

Owned by Alex Rivera. Last QBR 135 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

56 months

Contract

Month-to-month

Executive Engagement

Low

Last QBR

135 days ago

Support Tickets

Escalations

Active Services

Tech Support

Enabled