PulseIQ Customer 0204

CUST-00203 · Manufacturing · Enterprise · CSM Alex Rivera

Critical

Health Score

55.25

At Risk

Estimated ARR

$1,234

High value account

Renewal

81 days

High

CSM Priority

Critical

Renews 2026-10-10

Why this customer needs attention

At-risk customer health

Health score of 55.25 (At Risk) with a month-to-month contract and renewal urgency rated high.

Review health drivers and create recovery plan

Owned by Alex Rivera. Last QBR 81 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

16 months

Contract

Month-to-month

Executive Engagement

Low

Last QBR

81 days ago

Support Tickets

Escalations

Active Services

Tech Support

Enabled