PulseIQ Customer 0214

CUST-00213 · SaaS · Mid-Market · CSM Sam Patel

Critical

Health Score

56.5

At Risk

Estimated ARR

$1,332

High value account

Renewal

126 days

Medium

CSM Priority

Critical

Renews 2026-11-24

Why this customer needs attention

At-risk customer health

Health score of 56.5 (At Risk) with a month-to-month contract and renewal urgency rated medium.

Review health drivers and create recovery plan

Owned by Sam Patel. Last QBR 143 days ago with medium executive engagement.

Key account factors influencing customer health

Tenure

71 months

Contract

Month-to-month

Executive Engagement

Medium

Last QBR

143 days ago

Support Tickets

Escalations

Active Services

Tech Support

Not enabled