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PulseIQ Customer 0247
CUST-00246 · Manufacturing · Mid-Market · CSM Alex Rivera
Health Score
54
At Risk
Estimated ARR
$1,289
High value account
Renewal
199 days
Low
CSM Priority
Critical
Renews 2027-02-05
Why this customer needs attention
At-risk customer health
Health score of 54 (At Risk) with a month-to-month contract and renewal urgency rated low.
Recommended action
Review health drivers and create recovery plan
Owned by Alex Rivera. Last QBR 168 days ago with medium executive engagement.
Customer Signals
Key account factors influencing customer health
Tenure
66 months
Contract
Month-to-month
Executive Engagement
Medium
Last QBR
168 days ago
Support Tickets
5
Escalations
0
Active Services
3
Tech Support
Enabled