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PulseIQ Customer 0247

CUST-00246 · Manufacturing · Mid-Market · CSM Alex Rivera

Critical
Health Score
54
At Risk
Estimated ARR
$1,289
High value account
Renewal
199 days
Low
CSM Priority
Critical
Renews 2027-02-05

Why this customer needs attention

At-risk customer health

Health score of 54 (At Risk) with a month-to-month contract and renewal urgency rated low.

Recommended action

Review health drivers and create recovery plan

Owned by Alex Rivera. Last QBR 168 days ago with medium executive engagement.

Customer Signals

Key account factors influencing customer health

Tenure
66 months
Contract
Month-to-month
Executive Engagement
Medium
Last QBR
168 days ago
Support Tickets
5
Escalations
0
Active Services
3
Tech Support
Enabled