PulseIQ Customer 0268

CUST-00267 · Healthcare · Enterprise · CSM Jordan Lee

Critical

Health Score

47.75

At Risk

Estimated ARR

$745

Medium value account

Renewal

37 days

High

CSM Priority

Critical

Renews 2026-08-27

Why this customer needs attention

At-risk customer health

Health score of 47.75 (At Risk) with a month-to-month contract and renewal urgency rated high.

Review health drivers and create recovery plan

Owned by Jordan Lee. Last QBR 172 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

71 months

Contract

Month-to-month

Executive Engagement

Low

Last QBR

172 days ago

Support Tickets

Escalations

Active Services

Tech Support

Not enabled