PulseIQ Customer 0270

CUST-00269 · Healthcare · Enterprise · CSM Alex Rivera

Critical

Health Score

52.75

At Risk

Estimated ARR

$1,425

High value account

Renewal

9 days

Critical

CSM Priority

Critical

Renews 2026-07-30

Why this customer needs attention

At-risk customer health

Health score of 52.75 (At Risk) with a month-to-month contract and renewal urgency rated critical.

Review health drivers and create recovery plan

Owned by Alex Rivera. Last QBR 51 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

17 months

Contract

Month-to-month

Executive Engagement

Low

Last QBR

51 days ago

Support Tickets

Escalations

Active Services

Tech Support

Not enabled