PulseIQ Customer 0756

CUST-00755 · Retail · Mid-Market · CSM Morgan Chen

Critical

Health Score

57.25

At Risk

Estimated ARR

$1,425

High value account

Renewal

1 days

Critical

CSM Priority

Critical

Renews 2026-07-22

Why this customer needs attention

At-risk customer health

Health score of 57.25 (At Risk) with a one year contract and renewal urgency rated critical.

Review health drivers and create recovery plan

Owned by Morgan Chen. Last QBR 143 days ago with low executive engagement.

Key account factors influencing customer health

Tenure

22 months

Contract

One year

Executive Engagement

Low

Last QBR

143 days ago

Support Tickets

Escalations

Active Services

Tech Support

Enabled